How Our Legal Terms Work for You
When you open an account with joylink, you enter into a binding agreement with us. These terms cover how your account is created, maintained, and closed; how we handle funds moved through Touch 'n Go eWallet, Boost, or GrabPay; and the rules that apply to every
-
1
session you run on the platform. We do not modify core terms without notice — when changes happen, we post an updated version and note the effective date clearly. Your continued use of the platform after that date means you accept the revised terms. Jurisdiction matters
-
2
here: our services are available only where local Malaysian law permits, and we do not extend access to regions where operating would breach applicable rules. Deposits and withdrawals processed via DuitNow, FPX, or Maybank2u are subject to the same account-level terms as e-wallet transactions — the
-
3
payment rail does not change your obligations or ours. If any clause in our terms is found unenforceable under Malaysian law, that clause is severed and the rest of the agreement stays intact. We keep a full version history of our policy documents so you can
-
4
request a prior version at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.