What This Policy Covers and Why It Applies to You
When you open an account with us, we collect information that makes your experience work — your email address, phone number, preferred language, and the payment methods you link to your wallet, including Touch 'n Go eWallet, Boost, and GrabPay. Transaction records tied to DuitNow transfers
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or FPX online banking are stored to process withdrawals correctly and to satisfy our internal audit requirements. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those processors need to complete your transaction — nothing more.
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Cookies on our platform track your session state so your lobby position and account balance load correctly each time you return, whether you are on a phone browser in Petaling Jaya or switching over to a desktop later in the day. You can clear session cookies
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through your browser settings at any time; doing so will log you out but will not affect your account data. We may update this policy when our services change. When that happens, we will notify you through the email address on your account before the change
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takes effect. Your continued use of the platform after that notification confirms your acknowledgement of the revised terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.